Health & Wellness

LSU First provides access to a wide variety of different programs and plan initiatives to help improve the health and support the well-being of eligible members and their covered dependents.

Programs & Plan Initiatives

Bariatric Program

LSU First offers a customized bariatric surgery program covering gastric sleeve and gastric bypass surgical interventions. Members must be referred to the program by WebTPA Clinical Services Care Coordination. If you are interested in learning more about the Bariatric program, please contact WebTPA Clinical Services at 855-346-5781.

Care Coordination

WebTPA Clinical Services provides members with personalized care coordination and navigation assistance to help eliminate barriers to health and wellbeing.  Their care coordination team members work directly with members and their primary care providers (PCPs) to identify, understand, and take control of health risks and chronic diseases so that members have the best health outcomes possible.

All members have access to this free service. Members with identified chronic conditions and health risks will receive a call from the WebTPA Clinical Services care coordination team to jump start their engagement with information, available services, and resources. The care coordinators can help members fully understand their treatment plan, monitor their care plan progress, and help eliminate any delays in treatment. They can also recommend community resources and educational programs to help members reach their health goals.

Members can self-enroll with WebTPA Clinical Services at 855-346-5781, Monday – Friday, 8am to 5pm CST. For more information on the services WebTPA Clinical Services provides, please see the WebTPA Clinical Services flyer

Wellness Credit Requirement: In order to maintain the Wellness Credit, members identified by WebTPA Clinical Services are required to enroll and participate in care coordination. If you opt out of care coordination or WebTPA Clinical Services is unable to contact you, you will lose the wellness credit. 

Cleveland Clinic Centers of Excellence Program

LSU First, in conjunction with WebTPA, partners with Cleveland Clinic’s Centers of Excellence (COE) Program that allows members to seek services with a top-quality hospital and doctors that provide personalized support and zero out-of-pocket costs for certain services related to cardiac, orthopedic, or spinal procedures. If you are interested in learning more about the Cleveland Clinic COE Program, please contact WebTPA at 855-346-5781 or email   

Comprehensive Care Clinic

LSU First partners with Baton Rouge General Medical Center (BRG) to offer a select Comprehensive Care Clinic program (CCC) designed to serve LSU First members with chronic medical conditions. The CCC provides a comprehensive approach to care that includes the patient, physicians and other providers such as nurses, health coaches, dieticians, and pharmacists as part of the care team. Multi-specialty care is provided through BRG under the direction of the Medical Director of the Comprehensive Care Clinic (CCC). Members must be referred to the program by WebTPA Clinical Services through Care Coordination. If you are interested in learning more about the Comprehensive Care Clinic program, please contact WebTPA Clinical Services at 855-346-5781.  

Employee Assistance Program (EAP)

LSU First partners with Aetna to provide access to Aetna Resources for Living, a virtual Employee Assistance Program (EAP). This web-based tool can help with a variety of topics including both your professional and personal life. With just a few clicks, you can learn about mental health issues, take well-being assessments, and access self-help tools.

The Online Discount Center through LifeMart features savings on various products and services such as computers, travel, fitness centers, and more.

myStrength is an easy-to-use online and mobile self-help resource for stress, depression, anxiety, and more. It provides content based on the latest clinical research and resources to support your emotional wellbeing.

Login at

Username: peaceofmind

Password: solutions

LSU First Monthly Newsletter

One of the best things you can do to protect and improve your health is to stay informed. Each LSU First Newsletter issue features a variety of topics including information on common health topics and interests, health tips, updates to the LSU First plan, and services offered through the plan. 

PartnerCare Plus through Baton Rouge General

LSU First partners with Baton Rouge General to offer members access to their PartnerCare Plus program at no charge. This program offers convenient and high quality healthcare designed to meet their unique needs.

As a PartnerCare Plus member, you have access to:

  • Dedicated phone line for support - (225) 819-1091
  • Priority appointment scheduling with primary care & specialty doctors
  • Urgent Care locations - Walk-ins or schedule online. Open after-hours & weekends
  • Telehealth Visits available!
  • Primary Care & Specialty Clinics
  • Emergency Rooms for 24/7 emergency care
  • My Health Profile - Online access to your health information

If you have any questions about the program or want to schedule an appointment, call (225) 819-1091.

Wellness Credit

LSU First is committed to helping our members achieve their best health. Routine preventive care, such as a primary care provider (PCP) visit, biometric screening/routine lab work, and other age-appropriate screenings often detect health issues early, when they are easier to treat. Preventive services are covered at 100% with a First Choice or In-Network provider. For information on the Wellness Credit, including the requirements and frequently asked questions, please visit the Wellness Credit webpage.